PARKING+ FAQ

FREQUENTLY ASKED QUESTIONS

PARKING+ is an Indonesian Charge Point Operator (CPO) and electric mobility service provider. We design, build, and support charging hardware, energy management software, and mobile apps for a sustainable charging ecosystem.

Registration

Check your spam folder and search for PARKING+. If you still cannot find it, contact +62 811-9009-563 or support@parkingplus.xyz.

If the SMS has not arrived, contact customer support at +62 811-9009-563 or support@parkingplus.xyz.

Check that you received the verification email. You can also choose Forgot password to receive a link for setting a new password.

Choose Forgot password, then follow the link sent to you to set a new password.

Contact customer support at +62 811-9009-563 or support@parkingplus.xyz.

Payments & Electric Vehicle Charging

Payments are available through GoPay, OVO, LinkAja, credit cards, and other supported channels. Make sure you have enough balance and that your phone remains online during the transaction.

There are four stages: preparation, starting the session, monitoring charging, and finishing the session.

View the app user guide

Wait until another vehicle finishes charging and is moved. Our team can help contact users after their session ends.

Notifications tell you when the battery is full, charging is interrupted, power is reduced, a reservation changes, or payment and offer information is available.

PARKING+ supports electric cars from many brands with efficient, ergonomic, and safe chargers.

Open Charger and then Map in the PARKING+ app and enter an address or place name. The app displays nearby chargers with directions.
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